Meet the Team
President and CEO
Cristina Allan initially joined AlphaStaff in 2004 as part of AlphaStaff’s MGA division. During her tenure she held various management and leadership roles, including President & CEO from 2013 to 2015. In 2017, Cristina once again took on the title of President & CEO and is currently responsible for AlphaStaff’s overall business strategy and operations.
Cristina has over 17 years of brokerage experience as well as significant experience in account management, employee benefits sales and operations, and general management. She previously served as vice president, Global Relationship Management – Broker & Consultant Strategy at MetLife. In this role, she was responsible for identifying key opportunities to partner with brokerage and consulting firms with the goal of increasing alignment and developing common growth strategies at a global level in over 40 countries, while also implementing them successfully at a regional and local level.
Before transitioning to the employee benefit industry, Cristina started her career in hospitality. While in the hospitality industry, she held management roles with Don Shula’s Hotel and Country Club. She also was part of Shula’s Steak Houses, Inc., a start up with focus on licensing restaurant concepts.
Cristina received her Bachelor of Science in Hospitality Management from Florida International University and has her license in Life, Health, and Variable Annuities. She is based in Florida and is a proud mother of two daughters.
Vice President of Client Experience
Annette Ginsbourger, Vice President of Client Experience, joined AlphaStaff in 2000 and again in 2013. Ms. Ginsbourger has held many roles within the organization, beginning with HR account executive, claims examiner and loss control specialist, to name a few. In her current role, she oversees AlphaStaff’s client services departments in order to provide the best experience to AlphaStaff’s clients. Prior to, and in between AlphaStaff positions, Ms. Ginsbourger worked at other PEOs and has career experience on both the carrier and agency sides. She has received the Minet Scholarship, a Professional Safety Certification in 1997, and the Safety Achievement Award from General Accident Insurance (1997-1998). She is also a member of South Florida’s National Safety Council.
Ms. Ginsbourger attended Broward Community College and Gold Coast Insurance to obtain her Life and Health (218) and Workers’ Compensation Adjuster (624) licenses. She continues her insurance license education requirements though the WCCP and WCI. She is also a member of the Risk Insurance Management Society (RIMS) Broward County chapter.
Director of Agency
Kim Lowe, Director of Agency, first joined AlphaStaff in 2013 and again in December 2014. In this role, Ms. Lowe oversees the health benefits agency AlphaStaff MGA. Ms. Lowe has over 20 years experience in benefits on both the carrier and consulting side of the industry. Ms. Lowe is known as a strategic thinker who can find her way around a problem while implementing thoughtful out-of-the-box solutions for both her organization and her clients. Prior to joining AlphaStaff, Kim was an AVP/Practice Account Manager at Aon Hewitt, worked with Cigna and John Alden Life, and was the owner of her own benefits consulting firm.
Ms. Lowe attended Florida International University with a focus in psychology. She is also a licensed life and health producer and a continuing education educator in the health and welfare industry.
Dorothy Miraglia King
Vice President of Benefits
Dorothy Miraglia King, Vice President, Benefits, rejoined AlphaStaff in April of 2017. In her function, Ms. King plans, develops, manages and leads the employee benefits program within the organization. Ms. King has over twenty-five years of employee benefits administration and human resource experience. She is also a subject matter expert in the areas of health care reform and regulations, plan management and insurance policy administration. She has contributed to several publications on a variety of topics including health plan cost management, funding, employee communication methods and compliance with ACA requirements.
Ms. King is a member of the Society of Human Resource Management (SHRM), International Foundation of Employee Benefits Plans (IFEBP) and World at Work. She is a licensed insurance agent in addition to attaining both her Senior Professional in Human Resources (SPHR) certification and SHRM Senior Certified Professional. As a member of the National Association of Health Underwriters she has also completed the Affordable Care Act (ACA) Certification knowledge-based program.
Corporate HR Director
Olga Tua, Corporate HR Director, joined AlphaStaff in July 2014 as an HR Manager. Through her tenure in the company she has served in various roles including Account Executive and Director of Market Development. In her current role, Ms. Tua leads AlphaStaff's Corporate Human Resources initiatives and serves as a member of the Executive Team supporting organizational enterprises.
Prior to joining AlphaStaff, Olga served as Regional Human Resources Manager in a multi-national rental car organization and managed a Tri-County Region with a national tax preparation organization responsible for all operations for over 32 locations. She has served as a member of the Advisory Board for Miami Dade College and is the author of multiple articles published in industry magazines.
Olga earned a bachelor's in Communications and a master's in HR & Business Management. She is a certified Human Resources Professional having obtained her SHRM-CP and PHR and has her license in Life, Health, and Variable Annuities. Olga is also an adjunct professor at the Ana G. Mendez University in Miramar facilitating bi-lingual classes in Human Resources Management for both undergraduate and graduate students.
Claudia Vargas, Corporate Controller, joined AlphaStaff in September 2016. In this role, Ms. Vargas assists the VP of Finance and Planning with high-level accounting and finance activities. Ms. Vargas has an extensive accounting background with over 10 years of experience in Big 4 and Fortune 500/Global corporations. Prior to joining AlphaStaff, she managed the consolidation and reporting department for a major international manufacturing company. Ms. Vargas’ experience also includes external financial reporting for a public Fortune 500 franchise company located in South Florida. Ms. Vargas’ career focus has been improving Accounting processes and gaining efficiencies, while also maintaining key entity level and application controls.
Ms. Vargas holds a Bachelor’s degree in Accounting and International Business from The Fox School of Business at Temple University.
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