Professional sports teams around the world understand the importance of coaching. Owners of those teams know that without a good coach, there is no hope of having a good team – the same is true in business. As a manager or business owner, coaching oftentimes gets left out due to the hustle and bustle of running the business. However, time invested in coaching both good and not-so-good performers is critical in reaching effective outcomes on a daily basis. This webinar provides you with practical and effective tools to understand coaching and to engage techniques that lead to better performance outcomes.
Topics to be discussed include:
- Define coaching and why it is important
- Learn how to identify when, and what, employee issues need to be addressed
- Explore successful conversations that lead to desired outcomes
- Discuss and learn from challenging scenarios
- Understand how to set and monitor expectations
- Identify skills necessary to be a good coach
- Learn techniques to coach good employees
- Learn techniques to deal with negative or underperforming employees
*Presented by AlphaStaff HR Manager, Sandy Edelson, M.S, SPHR