By taking advantage of an Employee Assistance Program (EAP), a company is eligible for benefits that will greatly improve the quality of its employees’ lives. Part I of the EAP training reviews the basics of management and encourages those in a supervisory position to use Health Advocate as a consulting tool when they have employees whose work performance is being impacted by their personal problems. This seminar presents techniques for supportively confronting an employee, making a referral to the EAP when appropriate, and prepares managers for the different reactions the employee may exhibit. It also lists the obstacles to a successful confrontation, as well as the danger of enabling. The goal of the training will focus on utilizing the EAP as apreventive resource.
*Presented by Health Advocate